Your search returned 30 results.

Effective CRM using predictive analytics / Antonios Chorianopoulos.

by Chorianopoulos, Antonios.

Language: English Publisher: Chichester, West Sussex : Wiley, 2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C4564 2016] (1).

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The new age of innovation : driving cocreated value through global networks / by C.K. Prahalad and M.S. Krishnan.

by Prahalad, C. K [author.] | Krishnan, M. S. (Mayuram S.) [author.].

Language: English Publisher: New York : McGraw-Hill, [2018]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4012 P8844 2018] (1).

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Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell.

by Stewart, Thomas A, 1948- [author] | O'Connell, Patricia (Business writer) [author].

Edition: First edition.Language: English Publisher: New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016]Copyright date: c2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 St498 2016] (1).

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Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli.

by Michelli, Joseph A, 1960-.

Language: English Publisher: New York : McGraw-Hill Education, [2014]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4092 M5826 2014] (1).

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Hug your customers : still the proven way to personalize sales and achieve astounding results / Jack Mitchell.

by Mitchell, Jack.

Edition: Revised edition.Language: English Publisher: New York : Hachette, 2015Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 M6941 2015] (1).

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The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell.

by Cockerell, Lee.

Edition: First edition.Language: English Publisher: New York : Crown Business, [2013]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C645 2013] (1).

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Inbound marketing : attract, engage, and delight customers online / Brian Halligan, Dharmesh Shah.

by Halligan, Brian, 1967- | Shah, Dharmesh, 1967-.

Edition: Revised and updated second edition.Language: English Publisher: Hoboken, New Jersey : Wiley, [2014]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.872 H156 2014] (1).

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The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy / Robert P. Burrows III.

by Burrows, Robert P. (Robert Penn).

Publisher: New York : American Management Association, c2012Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 B946 2012] (1).

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Managing the new customer relationship : strategies to engage the social customer and build lasting value / Ian H. Gordon.

by Gordon, Ian, 1952 June 19-.

Publisher: Mississauga, Ont. : J. Wiley & Sons Canada, 2013Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.12 G655 2013] (1).

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Harvard business review on reinventing your marketing.

Publisher: Boston, Mass. : Harvard Business Review Press, c2011Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.802 H261 2011] (1).

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Serving the difficult customer : a how-to-do-it manual for library staff / Kitty Smith.

by Smith, Kitty, 1945-.

Publisher: New York : Neal-Schuman Publishers, 1993 [c1994]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 025.5 Sm61 1994] (2).

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English for customer care / Rosemary Richey.

by Richey, Rosemary [author].

Language: English Publisher: Oxford : Oxford University Press , 2007Availability: Items available for loan: COLLEGE LIBRARY [Call number: 428.24 R399 2007] (1).

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Delivering customer service : how to win a competitive edge through managing customer relationships successfully / Shelia Payne.

by Payne, Shelia [author].

Edition: Deluxe editionPublisher: Wanchai, Hongkong : Grolier International Inc., c1996Manufacturer: 2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 650.03 G895 2003 v.9] (1).

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The marketing mavens / Noel Capon.

by Capon, Noel.

Edition: 1st ed.Publisher: New York : Crown Business, c2007Online access: Table of contents only | Contributor biographical information | Publisher description | Sample text Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 C173 2007] (1).

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Fundamentals of selling : customers for life through service Charles M. Futrell

by Futrell, Charles.

Edition: Eleventh editionPublisher: Boston McGraw-Hill 2009Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.85 F989 2009] (1).

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Customer-driven operations : aligning quality tools and business processes for customer excellence / Christopher Ahoy.

by Ahoy, Christopher K.

Publisher: New York : McGraw-Hill, c2009Other title: Customer-driven operations management.Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 Ah68 2009] (1).

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Customer services : Intermediate

Language: English Publisher: UAE  3G Elearning 2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2016] (1).

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Customer care and interpersonal skills

Publisher:  UAE  3G Elearning  2015Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2015] (1).

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Customer service management

Publisher:  UAE  3G Elearning  2014Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2014] (1).

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Excellent customer relations and service / Tomas Quintin D. Andres.

by Andres, Tomas Quintin D [author].

Publisher: Quezon City : Giraffe Books , c1998Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 An25 1998] (1).

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