CITU catalog › Results of search for '(su:"Customer relations") AND (su:"Management.")'

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Results of search for '(su:"Customer relations") AND (su:"Management.")'

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Your search returned 15 results.

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		Effective CRM using predictive analytics / Antonios Chorianopoulos. by Chorianopoulos, Antonios. Language: English Publisher: Chichester, West Sussex : Wiley, 2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C4564 2016] (1). Place hold
		The new age of innovation : driving cocreated value through global networks / by C.K. Prahalad and M.S. Krishnan. by Prahalad, C. K [author.] \| Krishnan, M. S. (Mayuram S.) [author.]. Language: English Publisher: New York : McGraw-Hill, [2018]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4012 P8844 2018] (1). Place hold
		Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli. by Michelli, Joseph A, 1960-. Language: English Publisher: New York : McGraw-Hill Education, [2014]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4092 M5826 2014] (1). Place hold
		Managing the new customer relationship : strategies to engage the social customer and build lasting value / Ian H. Gordon. by Gordon, Ian, 1952 June 19-. Publisher: Mississauga, Ont. : J. Wiley & Sons Canada, 2013Online access: Publisher description \| Table of contents only \| Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.12 G655 2013] (1). Place hold
		Harvard business review on reinventing your marketing. Publisher: Boston, Mass. : Harvard Business Review Press, c2011Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.802 H261 2011] (1). Place hold
		The marketing mavens / Noel Capon. by Capon, Noel. Edition: 1st ed.Publisher: New York : Crown Business, c2007Online access: Table of contents only \| Contributor biographical information \| Publisher description \| Sample text Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 C173 2007] (1). Place hold
		Customer-driven operations : aligning quality tools and business processes for customer excellence / Christopher Ahoy. by Ahoy, Christopher K. Publisher: New York : McGraw-Hill, c2009Other title: Customer-driven operations management.Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 Ah68 2009] (1). Place hold
		Customer service management Publisher: UAE 3G Elearning 2014Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2014] (1). Place hold
		Excellent customer relations and service / Tomas Quintin D. Andres. by Andres, Tomas Quintin D [author]. Publisher: Quezon City : Giraffe Books , c1998Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 An25 1998] (1). Place hold
		Managing services : using technology to create value / Mark M. Davis, Janelle Heineke. by Davis, Mark M, 1944- [author] \| Heineke, Janelle N. Language: English Publisher: Boston: McGraw-Hill / Irwin, c2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658 D58 2003] (1). Place hold
		Customer relationship management: creating competitive advantage through win-win relationship strategies/ Kaj Storbacka, Jarmo R. Lehtinen by Storbacka, Kaj [author]. Publisher: Singapore: McGraw-Hill, 2002Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 St74 2002] (1). Place hold
		Strategic customer management : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow. by Payne, Adrian [author] \| Frow, Pennie [author]. Language: English Publisher: Cambridge: Cambridge University Press, c2013Online access: Full text available at Cambridge Online Library Click here to view Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 P2931 2013] (1). Place hold
		Customer relationship management / edited by Bertram Smith by Smith, Bertram [editor.]. Language: English Publisher: New York : Larsen & Keller, [2018]Copyright date: c2018Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2018] (1). Place hold
		Make winning a habit / by Rick Page. by Page, Rick, 1947- [author]. Publisher: New York : McGraw-Hill, c2006Online access: Table of contents only \| Contributor biographical information \| Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 P141 2006] (1). Place hold
		Essential tools for operations management : tools, models and approaches for managers and consultants / Simon A. Burtonshaw-Gunn. by Burtonshaw-Gunn, Simon A [author]. Publisher: Chichester : Wiley , 2010Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 G956 2010] (1). Place hold