Your search returned 15 results.

Effective CRM using predictive analytics / Antonios Chorianopoulos.

by Chorianopoulos, Antonios.

Language: English Publisher: Chichester, West Sussex : Wiley, 2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C4564 2016] (1).

The new age of innovation : driving cocreated value through global networks / by C.K. Prahalad and M.S. Krishnan.

by Prahalad, C. K [author.] | Krishnan, M. S. (Mayuram S.) [author.].

Language: English Publisher: New York : McGraw-Hill, [2018]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4012 P8844 2018] (1).

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli.

by Michelli, Joseph A, 1960-.

Language: English Publisher: New York : McGraw-Hill Education, [2014]Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4092 M5826 2014] (1).

Managing the new customer relationship : strategies to engage the social customer and build lasting value / Ian H. Gordon.

by Gordon, Ian, 1952 June 19-.

Publisher: Mississauga, Ont. : J. Wiley & Sons Canada, 2013Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.12 G655 2013] (1).

Harvard business review on reinventing your marketing.

Publisher: Boston, Mass. : Harvard Business Review Press, c2011Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.802 H261 2011] (1).

The marketing mavens / Noel Capon.

by Capon, Noel.

Edition: 1st ed.Publisher: New York : Crown Business, c2007Online access: Table of contents only | Contributor biographical information | Publisher description | Sample text Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 C173 2007] (1).

Customer-driven operations : aligning quality tools and business processes for customer excellence / Christopher Ahoy.

by Ahoy, Christopher K.

Publisher: New York : McGraw-Hill, c2009Other title: Customer-driven operations management.Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 Ah68 2009] (1).

Customer service management

Publisher:  UAE  3G Elearning  2014Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 C969 2014] (1).

Excellent customer relations and service / Tomas Quintin D. Andres.

by Andres, Tomas Quintin D [author].

Publisher: Quezon City : Giraffe Books , c1998Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 An25 1998] (1).

Managing services : using technology to create value / Mark M. Davis, Janelle Heineke.

by Davis, Mark M, 1944- [author] | Heineke, Janelle N.

Language: English Publisher: Boston: McGraw-Hill / Irwin, c2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658 D58 2003] (1).

Customer relationship management: creating competitive advantage through win-win relationship strategies/ Kaj Storbacka, Jarmo R. Lehtinen

by Storbacka, Kaj [author].

Publisher: Singapore: McGraw-Hill, 2002Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 St74 2002] (1).

Strategic customer management : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow.

by Payne, Adrian [author] | Frow, Pennie [author].

Language: English Publisher: Cambridge: Cambridge University Press, c2013Online access: Full text available at Cambridge Online Library Click here to view Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.812 P2931 2013] (1).

Customer relationship management / edited by Bertram Smith

by Smith, Bertram [editor.].

Language: English Publisher: New York : Larsen & Keller, [2018]Copyright date: c2018Availability: No items available Checked out (1).

Make winning a habit / by Rick Page.

by Page, Rick, 1947- [author].

Publisher: New York : McGraw-Hill, c2006Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 P141 2006] (1).

Essential tools for operations management : tools, models and approaches for managers and consultants / Simon A. Burtonshaw-Gunn.

by Burtonshaw-Gunn, Simon A [author].

Publisher: Chichester : Wiley , 2010Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.5 G956 2010] (1).