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Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell. by Stewart, Thomas A, 1948- [author] | O'Connell, Patricia (Business writer) [author]. Edition: First edition.Language: English Publisher: New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016]Copyright date: c2016Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 658.812 St498 2016]
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Service science, management, and engineering : theory and applications / Gang Xiong, Zhong Liu, Xi-Wei Lu, Fengua Zhu, Dong Shen. by Xiong, Gang, 1969- [author.]. Edition: First edition.Publisher: Amsterdam : [Hangzhou, China] : Elsevier/AP ; Zhejiang University Press, 2012Online access: Publisher description Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 620 X47 2012]
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Abaca Philippines / Lalaine Villafuerte-Abonal. by Abonal, Lalaine Villafuerte [author]. Publisher: [Manila] : Apples of Gold Publishing, [2006]Copyright date: 2006Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 633.571 Ab75 2006]
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Food & beverage cost control / Lea R. Dopson, David K. Hayes. by Dopson, Lea R [author.] | Hayes, David K [author.]. Edition: 6th editionLanguage: English Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]Copyright date: c2016Other title: Food and beverage cost control.Online access: Cover image Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 647.950681 D723 2016]
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Global production networking and technological change in East Asia / Shahid Yusuf, M. Anjum Altaf, Kaoru Nabeshima, editors. by Yusuf, Shahid, 1949- | Altaf, M. Anjum, 1950- | Nabeshima, Kaoru. Publisher: Washington, D.C. : World Bank, c2004Online access: Table of contents only | Publisher description Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 338.8895 G51 2004]
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Handbook of energy conservation / by Robert, H. M [author]. Language: English Singapore: Alken Company, c2009Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 333.791602 R54 2009]
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