Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: Fitzsimmons, James A [Author]
Publisher: Boston : McGraw-Hill , 2008Edition: Sixth editionDescription: xvii, 537pages: illustrations; 29 cm. + 1 CD-ROM (4 3/4 in.)Content type: text Media type: unmediated Carrier type: volume ISBN: 9780073377834; 9780077228491Subject(s): Service industries -- ManagementDDC classification: 658
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		658 F584 2008 (Browse shelf) Available CITU-CL-44490
Total holds: 0

600-699

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