Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
By: Fitzsimmons, James A [Author]
Publisher: Boston : McGraw-Hill , 2008Edition: Sixth editionDescription: xvii, 537pages: illustrations; 29 cm. + 1 CD-ROM (4 3/4 in.)Content type: text Media type: unmediated Carrier type: volume ISBN: 9780073377834; 9780077228491Subject(s): Service industries -- ManagementDDC classification: 658| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658 F584 2008 (Browse shelf) | Available | CITU-CL-44490 |
Total holds: 0
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| 658 F4139 2018 Business foundations : a changing world / | 658 F562 1998 Service management : operations, strategy, and information technology / | 658 F584 2004 Service management : operations, strategy, and information technology / | 658 F584 2008 Service management : operations, strategy, information technology / | 658 G199 2002 General management : processes and action / | 658 G344 2009 Management: a real world approach | 658 G586 2005 Management : people, performance, change / |
600-699
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