Your search returned 7 results.

Service management and marketing : managing the service profit logic / Christian Grönroos.

by Grönroos, Christian, 1947-.

Edition: Fourth edition.Language: English Publisher: Chichester, West Sussex, UK : Wiley, [2015]Copyright date: c2015Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 G898 2015] (1).

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Service science, management, and engineering : theory and applications / Gang Xiong, Zhong Liu, Xi-Wei Lu, Fengua Zhu, Dong Shen.

by Xiong, Gang, 1969- [author.].

Edition: First edition.Publisher: Amsterdam : [Hangzhou, China] : Elsevier/AP ; Zhejiang University Press, 2012Online access: Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 620 X47 2012] (1).

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Services marketing : era of engagement / Leonardo Garcia, Jr. , Enrique M. Soriano.

by Garcia, Leonardo, Jr [author] | Soriano , Enrique M [author].

Publisher: Quezon City : C & E Publishing , c2017Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 G1655 2017] (1).

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Professional services : text and cases / Thomas DeLong, Ashish Nanda.

by DeLong, Thomas [author] | Nanda, Ashish.

Language: English Publisher: Boston: McGraw-Hill / Irwin, c2003Online access: Publisher description | Table of contents Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658 D383 2003] (1).

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Services marketing : people, technology, strategy / Christopher H. Lovelock.

by Lovelock, Christopher H [author].

Edition: Fourth editionPublisher: Upper Saddle River, NJ : Prentice Hall, c2001Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 L944 2001] (1).

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The future of service post-COVID-19 pandemic. Volume 1, Rapid adoption of digital service technology / Jungwoo Lee, Spring H. Han, editors.

by Lee, Jungwoo [editor.] | Han, Spring H [editor.].

Language: English Publisher: Singapore : Springer, [2021]Other title: Rapid adoption of digital service technology.Online access: Click here to access online Availability: Items available for reference: COLLEGE LIBRARY (1).

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A [author] | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: Fourth editionLanguage: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 Z37 2006] (2).

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