Your search returned 10 results.

Outsourceable selves : an ethnography of call center work in a global economy of signs and selves / Alinaya Fabros.

by Fabros, Alinaya [author.] | Ateneo de Manila University Press [publisher.].

Language: English Publisher: Quezon City : Ateneo de Manila University Press, [2016]Copyright date: ©2016Availability: Items available for loan: COLLEGE LIBRARY [Call number: 384.64 F116 2016] (1).

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Developments in the call centre industry : analysis, changes, and challenges / edited by John Burgess and Julia Connell.

by Burgess, John (K. John) | Connell, Julia, 1956-.

Language: English Publisher: New York, NY ; London : Routledge, Taylor and Francis Group, 2006Online access: Full text is available at the Directory of Open Access Books. Click here to view. Availability: Items available for loan: COLLEGE LIBRARY [Call number: 381/.142] (1).

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The call centre training handbook : a complete guide to learning & development in contact centres / John P. Wilson.

by Wilson, John P. (John Peter), 1955 August 11-.

Publisher: London ; Philadelphia : Kogan Page, 2009Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.31245 W694 2008] (1).

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Let's talk BPO (Business Process Outsourcing) : a professional's guide to working in Philippine call centers and other secrets to success, from English to how-to's to health and wellness for night-shift workers

Language: English Publisher: Lahug, Cebu City : Career First Institute , [2014]Copyright date: c2014Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.723 L569 2014] (2).

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Excellent customer relations and service / Tomas Quintin D. Andres.

by Andres, Tomas Quintin D [author].

Language: English Publisher: Quezon City : Giraffe Books , c1998Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 An25 1998] (1).

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English proficiency for the call center agent : level 1 / Villy Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura.

by Buenaventura, Villy Ath [author] | De Leon , Ianthe C [author] | Buenaventura , Luis C [author].

Language: English Publisher: Quezon City : Great Books Publishing , c2006Availability: Items available for loan: COLLEGE LIBRARY [Call number: 421.5 B862 2006] (1).

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English proficiency for the call center agent : level 1 / Villy Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura.

by Buenaventura, Villy Ath [author.] | De Leon , Ianthe C [author.] | Buenaventura , Luis C [author.].

Publisher: Quezon City : Great Books Publishing , c2006Availability: Items available for reference: COLLEGE LIBRARY [Call number: 421.5 B862 2006] (1).

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Organizational culture of selected call center operations in Cebu City : its nature, antecedents and attributes / Socorro Tormis Mahinay.

by Mahinay, Socorro Tormis [author.].

Language: English Dissertation note: Thesis (Doctor in Business Administration) -- Cebu Institute of Technology University October 2013. Availability: Items available for reference: GRADUATE LIBRARY [Call number: 658.872 M2782 2013] (1).

Call centers for dummies / by Real Bergevin.

by Bergevin, Real [author].

Language: English Publisher: Ontario : J. Wiley & Sons Canada, c2005Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8/12 B453 2005] (1).

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A nation on the line : call centers as postcolonial predicaments in the Philippines / Jan M. Padios.

by Padios, Jan M, 1979- [author.].

Language: English Publisher: Durham : Duke University Press, 2018Copyright date: ©2018Online access: Full text is available at the Directory of Open Access Books. Click here to view. Availability: Items available for reference: COLLEGE LIBRARY [Call number: 384.64 P134 2018] (1).