Total quality management : an introduction / Dr. Jessie F. Sergote.
By: Sergote, Jessie F [author.]
Language: English Publisher: Manila : Unlimited Books Library Services & Publishing Inc, [2024]Copyright date: ©2024Description: x, 250 pages ; 23cm Content type: text Media type: unmediated Carrier type: volumeISBN: 9786214272297Subject(s): Total quality managementDDC classification: 658.4013| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY Filipiniana | 658.4013 Se669 2024 (Browse shelf) | c.1 | Available | CITU-CL-55939 | ||
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BOOK
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COLLEGE LIBRARY | COLLEGE LIBRARY Filipiniana | 658.4013 Se669 2024 (Browse shelf) | c.2 | Available | CITU-CL-55940 |
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| 658.4013 P2606 2024 Principles of total quality management / | 658.4013 P2606 2024 Principles of total quality management / | 658.4013 Se669 2024 Total quality management : an introduction / | 658.4013 Se669 2024 Total quality management : an introduction / | 658.4013 Se683 2016 Total quality management / | 658.4013 Se683 2023 Total quality management / | 658.4013 Se683 2023 Total quality management / |
Includes bibliographical references.
Chapter 1. Introduction to quality.--Chapter 2. Quality leadership.--Chapter 3. Customer satisfaction.--Chapter 4. Employee involvement.--Chapter 5. Behavior & communication in teams.--Chapter 6. Quality control management.--Chapter 7. Supplier partnerships.--Chapter 8. Quality & performance measurement.--Chapter 9. Quality tools.--Chapter 10. Quality management systems.--Chapter 11. Quality by design.--Chapter 12. Charting for quality.--Chapter 13. Real world application of TQM.
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