Leading with cultural intelligence : the real secret to success / David Livermore ; foreward by Soon Ang and Linn Van Dyne.
By: Livermore, David A [author]
Language: English Publisher: New York : AMACOM, 2015Copyright date: ©2015Edition: Second editionDescription: xv, 256 pages : illustrations, charts ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781400231119; 1400231116; 9780814449172; 0814449174Subject(s): Leadership -- Cross-cutrual studies | Organizational behavior -- Cross-cultural studies | Intercultural communication | Cross-cultural orientation | Management -- Cross-cultural studiesDDC classification: 658.4092Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.4092 L751 2015 (Browse shelf) | Available | CITU-CL-54101 |
Includes bibliographical references and index.
Contents
Foreword
Preface
Part I: Cultural Intelligence for Global Leaders
1. Culture Matters: Why You Need Cultural Intelligence
2. What Is Cultural Intelligence?
Part II: Developing Cultural Intelligence
3. CQ Drive: Discover the Potential
4. CQ Knowledge (Part 1): Know What Differences Matter
5. CQ Knowledge (Part 2): Understand Ten Cultural Value Dimensions
6. CQ Strategy: Don’t Trust Your Gut
7. CQ Action: Be Yourself, Sort Of
Part III: Leveraging Cultural Intelligence
8. The ROI for Culturally Intelligent Leaders
9. Developing a Culturally Intelligent Team
Epilogue: Can You Really Be a Global Leader?
Acknowledgments
Appendix 1: Ten Cultural Clusters
Appendix 2: Resources from the Cultural Intelligence Center
Notes
Index
About the Author
Succeeding in today's global market requires a new set of skills than it did when the pioneers of the twentieth century were making their mark but don't let that intimidate you from expanding your business beyond our borders. In order to negotiate with vendors from other countries, it is not necessary in immerse yourself in the culture for an extended period of time or take a month-long trip to learn what people are like. As cross-cultural interactions become increasingly virtual, cultural intelligence -- or CQ -- becomes the key to taking your business global, and doing so effectingly.--Back cover.
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