Soft skills revolution : a guide to connecting with compassion for trainers, teams, and leaders / Maxine Kamin.
By: Kamin, Maxine
Language: English Publisher: San Francisco, CA : John Wiley & Sons, Inc., [2013]Description: xviii, 235 pages ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781118100370 (pbk.)Subject(s): Communication in management | Interpersonal communication | Interpersonal relations | Management -- Social aspectsDDC classification: 658.4/5 LOC classification: HD30.3 | .K346 2013Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
BOOK | COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.45 K128 2013 (Browse shelf) | Available | CITU-CL-45005 |
Browsing COLLEGE LIBRARY Shelves , Shelving location: SUBJECT REFERENCE Close shelf browser
658.45 H998 2016 Managerial communication : strategies and applications / | 658.45 J251 1999 Business speak : using speech technology to streamline your business / | 658.45 J33 1993 Effective presentation / | 658.45 K128 2013 Soft skills revolution : a guide to connecting with compassion for trainers, teams, and leaders / | 658.45 K647 2001 Raising the corporate umbrella : corporate communications in the 21st century / | 658.45 K883 1990 Organizational communication : theory and practice / | 658.45 L528 2012 Business communication / |
Includes bibliographical references (p. 215-217) and index.
What are soft skills?
The hidden side of communication
The power of positive intentions
Tact and diplomacy
The challenge of problem solving
Soft skills and teams
The personality factor
Taking the sting out of feedback
Conflict and cooperation
Conclusion
"Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people in the workplace. In an increasingly competitive and sometimes toxic and bulling environment, soft skills training has never been more important for organizational health. This book is designed specifically to help trainers and other organizational leaders build these important skills through a variety of methods including structured training programs as well as informal learning, mentoring and coaching."-- Publisher description
There are no comments for this item.