Tour guiding research : insights, issues and implications / Betty Weiler and Rosemary Black.

By: Weiler, B. (Betty)
Contributor(s): Black, Rosemary, 1955-
Language: English Series: Aspects of tourism ; 62Publisher: Bristol : Channel View Publications, [2015]Copyright date: c2015Description: xiii, 208 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781845414672 (pbk. : alk. paper)Subject(s): Tours guides (Persons) -- Research | Tourism -- ResearchDDC classification: 910 LOC classification: G154.7 | .W45 2015
Contents:
The historical and political context and scope of tour guiding research -- The multiple and complex roles of the tour guide -- Tour guides as interpreters, storytellers and intercultural communicators -- The contributions of tour guiding to sustainability -- Visitor expectations of and satisfaction with tour guides and guiding services -- Improving tour guide performance through training and education -- Conceptualising and fostering quality in tour guiding -- Implications and future directions for tour guiding research and practice.
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		910 W4297 2015 (Browse shelf) Available CITU-CL-48036
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Includes bibliographical references and index.

The historical and political context and scope of tour guiding research -- The multiple and complex roles of the tour guide -- Tour guides as interpreters, storytellers and intercultural communicators -- The contributions of tour guiding to sustainability -- Visitor expectations of and satisfaction with tour guides and guiding services -- Improving tour guide performance through training and education -- Conceptualising and fostering quality in tour guiding -- Implications and future directions for tour guiding research and practice.

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