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_c95686 _d95686 |
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| 005 | 20260611150652.0 | ||
| 008 | 260611b ph ||||| |||| 00| 0 eng d | ||
| 020 | _a9786214272297 | ||
| 041 | _aeng | ||
| 082 | 0 | 0 |
_223 _a658.4013 |
| 100 |
_aSergote, Jessie F., _eauthor. |
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| 245 | 1 | 0 |
_aTotal quality management : _ban introduction / _cDr. Jessie F. Sergote. |
| 264 | 1 |
_a Manila : _bUnlimited Books Library Services & Publishing Inc, _c[2024] |
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| 264 | 4 | _c©2024. | |
| 300 |
_ax, 250 pages ; _c23cm |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references. | ||
| 505 | _aChapter 1. Introduction to quality.--Chapter 2. Quality leadership.--Chapter 3. Customer satisfaction.--Chapter 4. Employee involvement.--Chapter 5. Behavior & communication in teams.--Chapter 6. Quality control management.--Chapter 7. Supplier partnerships.--Chapter 8. Quality & performance measurement.--Chapter 9. Quality tools.--Chapter 10. Quality management systems.--Chapter 11. Quality by design.--Chapter 12. Charting for quality.--Chapter 13. Real world application of TQM. | ||
| 650 | _aTotal quality management. | ||
| 942 |
_2ddc _cBK |
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