000 04107cam a2200565 i 4500
999 _c94462
_d94462
001 13434333
005 20260304084938.0
006 m o d
007 cr |||||||||||
008 220303s2022 nyu ob 001 0 eng
010 _a 2022001820
020 _a9781000610864
_q(epub)
020 _a1000610861
020 _a9781003275022
_q(ebook)
020 _a1003275028
020 _z9781032229812
_q(hardback)
020 _z9781032229843
_q(paperback)
035 9 _a(OCLCCM-CC)1293650569
035 _a(OCoLC)1293650569
_z(OCoLC)1293768883
_z(OCoLC)1293849027
_z(OCoLC)1293895127
_z(OCoLC)1333440589
_z(OCoLC)1376375577
037 _aD1B39527-7B63-47A5-8619-4970519E353D
_bOverDrive, Inc.
_nhttp://www.overdrive.com
040 _aDLC
_beng
_erda
_cDLC
_dCNKUC
_dTEFOD
_dOCLCO
041 _aeng
042 _apcc
049 _aMAIN
050 0 0 _aHD9980.5
082 0 0 _223
_a354.68
100 1 _aSadkowski, Wojciech,
_eauthor.
245 1 0 _aQuality management and accounting in service industries :
_ba new model of quality cost calculation /
_cWojciech Sadkowski, Piotr Jedynak.
250 _a1 Edition.
264 1 _aNew York, NY :
_bRoutledge,
_c2022.
300 _a1 online resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 0 _aRoutledge studies in accounting
504 _aIncludes bibliographical references and index.
520 _a"The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master's and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management"--
_cProvided by publisher.
540 _aCreative commons Attribution-NonCommercial-NoDerivatives 4.0 International
_fCC BY-NC-ND 4.0
_uhttps://creativecommons.org/licenses/by-nc-nd/4.0/
588 _aDescription based on print version record and CIP data provided by publisher.
650 0 _aService industries
_xManagement.
_0http://id.loc.gov/authorities/subjects/sh85120350
650 0 _aTotal quality management.
_0http://id.loc.gov/authorities/subjects/sh91000952
650 0 _aCost.
_0http://id.loc.gov/authorities/subjects/sh85033192
650 0 _aAccounting.
_0http://id.loc.gov/authorities/subjects/sh85000411
650 2 _aTotal Quality Management
_0https://id.nlm.nih.gov/mesh/D017749
650 7 _aAccounting
_2fast
655 4 _aElectronic books.
700 1 _aJedynak, Piotr,
_eauthor.
856 _uhttps://directory.doabooks.org/handle/20.500.12854/160535
_yFull text is available at the Directory of Open Access Books. Click here to view.
942 _2ddc
_cOA