| 000 | 01253cam a2200349 a 4500 | ||
|---|---|---|---|
| 999 |
_c92723 _d92723 |
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| 001 | 1636715 | ||
| 003 | CITU | ||
| 005 | 20250911170959.0 | ||
| 008 | 250911b ||||| |||| 00| 0 eng d | ||
| 010 | _a 96043394 | ||
| 020 |
_a0838906893 _qalk. paper |
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| 020 |
_a9780838906897 _q(alk. paper) |
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| 035 | _a1636715 | ||
| 040 |
_aCITU LRAC _cDLC _dDLC _beng |
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| 041 | _aeng | ||
| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aZ711 _b.W434 1997 |
| 082 | 0 | 0 |
_a025.5 _220 |
| 100 | 1 |
_aWeingand, Darlene E. _eauthor |
|
| 245 | 1 | 0 |
_aCustomer service excellence : _ba concise guide for librarians / _cDarlene E. Weingand. |
| 264 | 1 |
_aChicago : _bAmerican Library Association, _c1997. |
|
| 300 |
_axii, 136 pages : _billustrations ; _c23 cm. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references (p. 125-129) and index. | ||
| 650 | 0 |
_aPublic services (Libraries) _zUnited States. |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2ddc _cBK |
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