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008 250519s2023 nyua b 001 0 eng
010 _a 2023394666
020 _a9781400243785
_q(hardcover)
020 _a1400243785
_q(hardcover)
020 _z9781400243792
_q(ebook)
040 _aDLC
_beng
_erda
_cDLC
041 _aeng
042 _apcc
050 0 0 _aHD61
_b.G743 2023
082 0 4 _a658.155
_223
100 1 _aGriffith, K. Scott,
_eauthor.
245 1 4 _aThe leader's guide to managing risk :
_ba proven method to build resilience and reliability /
_cK. Scott Griffith.
264 1 _a[New York] :
_bHarperCollins Leadership,
_c[2023]
264 4 _c©2023
300 _axxvii, 275 pages :
_billustrations ;
_c24 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references (pages 253-267) and index.
505 0 _aCover Title Page Copyright Contents Introduction: Blind Spots Hiding in Plain Sight A Better Way Prologue: Flight 191 Rocked by the Invisible The Report The System The Human Component The Weather A Pattern in the Chaos 1: A Better Business Model A Road Less Traveled Words to Live by . . . Or Not Apples to Oranges Beyond Quality Management Introduction to Reliability A Hidden Science Murphy’s Myth Risk Is Proportional and Personal The Sequence of Reliability® 2: Seeing and Understanding Risk The Iceberg Model Seeing and Understanding Risk A Scorpion Story Ulcers Influenza A Predictable Pandemic: COVID-19 Antimicrobial Resistance The Foods We Eat Driving Apps and Autonomous Vehicles Brain Injuries A Service Animal Story 3: System Reliability What System Reliability Means System Factors A Checklist Story An Everyday Example System Design Barriers Redundancies Recoveries A Hospital Story 4: Human Reliability The Fallible Human A Drunk Driver A Medical Mistake What Human Reliability Means The Sequence of Human Factors Hidden Patterns Two Modes of Thinking Human Errors Managing Human Errors Why Won’t Humans Just Follow Rules? At-Risk Choices Steve Irwin Managing At-Risk Choices Sequenced Solutions When No One’s Watching The Model Penal Code Beyond Reckless Choices Justice and Reliability Human Reliability Summary A Spaghetti Story 5: Organizational Reliability What Organizational Reliability Means Organizational Factors Multiple Values Leadership Culture Beware the Biases Justice with a Purpose The NASA Space Shuttle Stories 6: Predictive Reliability What Predictive Reliability Means Simple Models Predictive Risk Modeling and Analysis A Train Accident Story Revisited Uncovering the Hidden Science A Big Trucks Story 7: Big Challenges War Peace Climate Instability Parenting Surviving a Dangerous World 8: Flipping the Iceberg After Flight 191 The ASAP Story Aviation’s Dramatic Improvement Zero Accidents? Applying the Scientific Method Preventing Employee Burnout Collaborative Just Culture® Collaborative High Reliability® Building the Reliability Management System (RMS) RMS Inclusion Criteria Initiative Categorization Within Each RMS Attribute Management System Qualification and Certification Epilogue Key Takeaways About SG Collaborative Solutions About DNV Further Reading Acknowledgments Endnotes Index About the Author
520 _aBe prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits. Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a "new normal" and sends businesses scrambling for how to rethink themselves to operate under these new conditions. In The Leader's Guide to Managing Risk, K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently-audited high reliability and just culture model offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success. By understanding that organizations are people operating within systems, leaders of all kinds will build reliability and resiliency into their culture and set up their business to withstand the next big changes that come their way. Learn a new way of seeing, understanding, and managing risk. Understand how people and systems interact in organizations and how to build processes that increase resilience and performance. Collaborate with all stakeholders, including employees, to help you foresee dangers and achieve sustainable reliability. Implement proven methods from Scott's award-winning model that is being used in some of the most prestigious healthcare, EMS, and transportation companies in the world.Achieve independent validation of success through certification
650 0 _aRisk management.
650 0 _aLeadership.
650 0 _aExecutive ability.
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