000			04151nam a22002657a 4500
999			_c90854 _d90854
003			CITU
005			20250624174927.0
008			250620b ||||| |||| 00| 0 eng d
020			_a9781774697306
041			_aeng
082	0	0	_223 _a650/.0141
100	1		_aLagare, Rexcel _eauthor
245			_a Business communication / _cRexcel Lagare (Author)
264		1	_aBurlington, ON ; _bToronto Academic Press : _c[2024]
264		4	_a2024
300			_axi, 253 pages : _bcolor illustrations ; _c26 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnr _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aChapter 1 Introduction to Business CommunicationChapter 2 Verbal and Nonverbal CommunicationChapter 3 Listening in Business CommunicationChapter 4 Group CommunicationChapter 5 Business Letters and Report WritingChapter 6 Public Speaking and Presentation SkillsChapter 7 Communication, Technology and Challenges
520			_a"This book introduces the readers to the basic concepts of business communication. It sheds light on the business communication, verbal and nonverbal communication, listening in business communication, group communication, business letters and report writing, public speaking and presentation skills, and communication, technology and challenges. The first chapter explains the introduction to the business communication. It also provides highlights on the evolution of business communication. Purpose of communication in business, importance of the business communication, types of communication methods, and its principle have also been discussed towards the end of this chapter. The second chapter takes the readers through the verbal and nonverbal communication in business. It will provide knowledge about various types of verbal communication, importance of verbal communication, different functions of verbal and no-verbal communication. Towards the end, this chapter talks about the relationship between verbal and nonverbal communication. After that, the third chapter explains about the listening in business communication. Also, it talks about the Differences Between Hearing and Listening, different types of listening, traits of a good listener. Later, various levels of listening, barriers to effective listening also discussed to give a clear insight to reader. The fourth chapter provide insights on the significance of group communication. It also explains the Evolution of the Study of Group Communication, types of group communication, and group decision - making techniques. Importance of group communication in meeting, group communication in media management has also been discussed later in the chapter. Then the fifth chapter introduces the readers to the concept of business letters and report writing. Also, the chapter explains the purpose of a business letter and report writing, essentials for a good business letter, different types of business letters, and different types of report writing in business. The sixth chapter sheds light on the public speaking and presentation skills. It talks about the types of public speaking, types of special occasion speech-es, transactional model of public speaking. In addition, the chapter also discusses about the dialogic theory of public speaking. In the last chapter of this book, it discussed about the communication, technology and challenges. The technology in business communication, importance of technology in business, different communication networks have also been discussed. Towards the end of this chapter, the impact of the internet in business communication, advantages of using the internet in business communication have also been explained. This book has been designed to suit the knowledge and pursuit of the researcher and scholars and to empower them with various aspects of business communication so that they are updated with the information. I hope that the readers find the book explanatory and insightful and that this book is referred by the scholars across various fields
650		0	_aBusiness communication.
942			_2ddc _cBK