| 000 | 00674nam a22002297a 4500 | ||
|---|---|---|---|
| 999 |
_c83607 _d83607 |
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| 003 | CITU | ||
| 005 | 20230105154158.0 | ||
| 008 | 230105b ||||| |||| 00| 0 eng d | ||
| 020 | _a9789814416061 | ||
| 041 | _aeng | ||
| 082 | 0 | 0 | _a658.8 |
| 100 | 1 |
_aBateson, John E. G. _eauthor |
|
| 245 |
_aUnderstanding services marketing / _cJohn E. G. Bateson, K. Douglas Hoffman |
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| 250 | _aPhilippine edition | ||
| 264 | 1 |
_aAndover _bCengage Learning _c2012 |
|
| 300 |
_a502 pages : _billustrations ; _c23 cm |
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| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 700 | 1 | _aK. Douglas Hoffman | |
| 942 |
_2ddc _cBK |
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