| 000 | 01019nam a22003017a 4500 | ||
|---|---|---|---|
| 999 |
_c80349 _d80349 |
||
| 003 | CITU | ||
| 005 | 20220110170014.0 | ||
| 008 | 211117b ||||| |||| 00| 0 eng d | ||
| 020 | _a9710391151 | ||
| 040 |
_aCITU LRAC _beng |
||
| 082 | _a421.5 | ||
| 100 | 1 |
_aBuenaventura, Villy Ath, _eauthor. |
|
| 245 |
_aEnglish proficiency for the call center agent : _blevel 1 / _cVilly Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura. |
||
| 264 | 1 |
_aQuezon City : _bGreat Books Publishing , _cc2006. |
|
| 300 |
_a1 computer disc ; _c4 3/4 in. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_2rdamedia _acomputer _bn |
||
| 338 |
_2rdacarrier _bnc _acomputer disc |
||
| 526 | _a400-499 | ||
| 538 | _aCD-ROM. | ||
| 650 | 0 |
_aEnglish language _xPhonetics |
|
| 650 | 0 |
_aEnglish language _xSpoken English |
|
| 650 | 0 |
_aCall centers _xCustomer services |
|
| 650 | 0 |
_aEnglish language _xPronunciation |
|
| 700 | 1 |
_aDe Leon , Ianthe C., _eauthor. |
|
| 700 | 1 |
_aBuenaventura , Luis C., _eauthor. |
|
| 942 |
_2ddc _cDVD |
||