000			01845nam a22001937a 4500
999			_c67122 _d67122
005			20210617083337.0
008			210617b ||||| |||| 00| 0 eng d
020			_a9789812654380
100	1		_aSeth, Dinesh
245			_aGlobal management solutions: demystified / _cDinesh Seth, Subhash C. Rastogi
264		1	_aAustralia: _bCengage Learning _cc2009.
300			_axxvi, 641 pages: _billustrations; _c24 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aIncludes index
505			_aForeword -- Preface -- Acknowledgements -- About the authors -- Detailed contents -- ch. 1. Changing business issues and management solutions -- ch. 2. An attempt for a new classification -- ch. 3. Benchmarking -- ch. 4. Business process outsourcing (BPO) -- ch. 5. Business process re-engineering (BPR) -- ch. 6. Customer relationship management (CRM) -- ch. 7. e-Commerce -- ch. 8. Enterprise resource planning (ERP) -- ch. 9. Five S (5S) -- ch. 10. Hoshin kanri -- ch. 11. Just-in-time (JIT) -- ch. 12. Kaizen -- ch. 13. Kanban -- ch. 14. Knowledge management (KM) -- ch. 15. Poka yoke -- ch. 16. Project management (PM) -- ch. 17. Quality circle -- ch. 18. Quality function deployment (QPD) -- ch. 19. Single minute exchange of die (SMED) -- ch. 20. Six sigma -- ch. 21. Supply chain management (SCM) -- ch. 22. Taguchi methods -- ch. 23. Theory of constraints (TOC) -- ch. 24. Total employee involvement (TEI) -- ch. 25. Total productive maintenance (TPM) -- ch. 26. Total quality management (TQM) -- ch. 27. Total waste reduction (TWR) -- ch. 28. Value engineering (VE) -- ch. 29. Visual control (VC) -- ch. 30. Zero defect programme (ZDP) -- ch. 31. Your learning partner -- Appendices -- Glossary -- Index.
942			_2ddc _cBK