000			02835nam a22003257a 4500
999			_c66919 _d66919
003			CITU
005			20250220152417.0
008			210615b ||||| |||| 00| 0 eng d
020			_a9781259255298
040			_aCITU LRAC _beng
041			_aeng
082			_a158.7
100	1		_aDe Janasz, Suzanne C. _eauthor
245			_aInterpersonal skills in organizations / _cSuzanne C. De Janasz, Ph.D., IMD, Karen O. Dowd, Ph.D., Simon Business School, University of Rochester, New York, Beth Z. Schneider, DBA.
264		1	_aNew York, NY: _bMcGraw-Hill Education, _c[2015]
264		4	_cc2015
300			_axxi, 521 pages : _b illustrations ; _c28 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505			_aUnit 1-Intrapersonal Effectiveness: Understanding Yourself Chapter 1: Journey into Self-awareness Chapter 2: Self-disclosure and Trust Chapter 3: Establishing Goals Consistent with Your Values and Ethics Chapter 4: Self-management Unit 2-Interpersonal Effectiveness: Understanding and Working with Others Chapter 5: Understanding and Working with Diverse Others Chapter 6: The Importance and Skill of Listening Chapter 7: Communicating Effectively Chapter 8: Persuading Individuals and Audiences Unit 3-Understanding and Working in Teams Chapter 9: Negotiation Chapter 10: Building Teams and Work Groups Chapter 11: Managing Conflict Chapter 12: Achieving Business Results through Effective Meetings Chapter 13: Facilitating Team Success Chapter 14: Making Decisions and Solving Problems Creatively Unit 4-Leading Individuals and Groups Chapter 15: Power and Politicking Chapter 16: Networking and Mentoring Chapter 17: Coaching and Providing Feedback for Improved Performance Chapter 18: Leading and Empowering Self and Others Chapter 19: Project Management
520			_aInterpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors.
650		0	_aOrganizational behavior.
650		0	_aPsychology, Industrial.
650		0	_aInterpersonal relations.
700	1		_aDowd, Karen O.
700	1		_aSchneider, Beth Z.
942			_2ddc _cBK _01