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001 13695252
003 CITU
005 20250128181548.0
008 040823s2006 mauad bi 001 0 eng
010 _a 2004058191
020 _a0072865784 (alk. paper)
020 _a9780072865783
040 _aCITU LRAC
_cDLC
_dDLC
_beng
041 _aeng
042 _apcc
050 0 0 _aHF5415
_b.D92 2006
082 0 0 _a658.8
_222
100 1 _aDwyer, F. Robert
_eauthor
245 1 0 _aBusiness marketing :
_bconnecting strategy, relationships, and learning /
_cF. Robert Dwyer, John F. Tanner, Jr.
250 _aThird edition
264 1 _aBoston, Mass. :
_bMcGraw-Hill,
_cc2006.
300 _axxix, 683 pages :
_billustrations, charts ;
_c26 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 0 _aMcGraw-Hill/Irwin series in marketing
504 _aIncludes bibliographical references (p. 652-660) and index.
505 _aPart I: Business Markets and Business Marketing Chapter 1 Introduction to Business Marketing Chapter 2 The Character of Business Marketing Chapter 3 The Purchasing Function Chapter 4 Organizational Buyer Behavior Part II: Foundations for Creating Value Chapter 5 Market Opportunities: Current & Potential Customers Chapter 6 Marketing Strategy Chapter 7 Weaving Marketing into the Fabric of the Firm Part III: Business Marketing Programming Chapter 8 Developing and Managing Products: What Do Customers Want? Chapter 9 Business Marketing Channels: Partnerships for Customer Service Chapter 10 Creating Customer Dialogue Chapter 11 Communicating with the Market: Advertising, Public Relations, & Trade Shows Chapter 12 The One-To-One Media Chapter 13 Sales and Sales Management Chapter 14 Pricing & Negotiating for Value Part IV: Managing Programs and Customers Chapter 15 Evaluating Marketing Efforts Chapter 16 Customer Retention and Maximization Cases 1. Bama Pie, Ltd 2. BGH-Motorola 3. Calox (A) (B) 4. Daynor Chemical Company 5. ExhibitsPlus 6. Fleury Equipment de Batiment 7. JC Decaux 8. Jewelmart.com 9. Li & Fung Limited 10. Little Tikes Commercial Play Systems 11. Majsperk (A) (B) (C) 12. Metropol Base – Fort Security Group 13. Northcrest Salmon 14. Outdoor Sporting Products, Inc. 15. Pfizer, Inc. Animal Health Products (A) (B) 16. SPC Products 17. Texas Instruments 18. Whole Tree Energy 19. Wind Technology 20. Xerox
650 0 _aMarketing.
700 1 _aTanner, John F.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0618/2004058191-d.html
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/enhancements/fy0618/2004058191-t.html
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2ddc
_cBK
_01