000 01778cam a2200373 i 4500
999 _c50813
_d50813
001 18270762
003 CITU
005 20211011092730.0
008 140818s2015 enka b 001 0 eng
010 _a 2014018930
020 _a9781845414672 (pbk. : alk. paper)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
041 _aeng
042 _apcc
050 0 0 _aG154.7
_b.W45 2015
082 0 0 _a910
_223
100 1 _aWeiler, B.
_q(Betty)
245 1 0 _aTour guiding research :
_binsights, issues and implications /
_cBetty Weiler and Rosemary Black.
264 1 _aBristol :
_bChannel View Publications,
_c[2015]
264 4 _cc2015
300 _axiii, 208 pages :
_billustrations ;
_c24 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 0 _aAspects of tourism ;
_v62
504 _aIncludes bibliographical references and index.
505 0 _aThe historical and political context and scope of tour guiding research -- The multiple and complex roles of the tour guide -- Tour guides as interpreters, storytellers and intercultural communicators -- The contributions of tour guiding to sustainability -- Visitor expectations of and satisfaction with tour guides and guiding services -- Improving tour guide performance through training and education -- Conceptualising and fostering quality in tour guiding -- Implications and future directions for tour guiding research and practice.
650 0 _aTours guides (Persons)
_xResearch.
650 0 _aTourism
_xResearch.
700 1 _aBlack, Rosemary,
_d1955-
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK