| 000 | 02372cam a22003494a 4500 | ||
|---|---|---|---|
| 999 |
_c49582 _d49582 |
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| 001 | 16895175 | ||
| 003 | CITU | ||
| 005 | 20200915031920.0 | ||
| 007 | co |g||||||||| | ||
| 008 | 110729s2012 flua b 001 0 eng | ||
| 010 | _a 2011031718 | ||
| 020 | _a9781439828076 (hardcover : alk. paper) | ||
| 020 | _a1439828075 (hardcover : alk. paper) | ||
| 035 | _a(OCoLC)ocn436030514 | ||
| 040 |
_aDLC _cDLC _dYDX _dBTCTA _dYDXCP _dBWX _dORX _dCDX _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5549.5.M5 _bB67 2012 |
| 082 | 0 | 0 |
_a658.3008 _223 |
| 100 | 1 |
_aBorrego, Espiridion Albert, _d1946- |
|
| 245 | 1 | 0 |
_aCultural competence for public managers : _bmanaging diversity in today's world / _cEspiridion Borrego, Richard Greggory Johnson III. |
| 260 |
_aBoca Raton, FL : _bCRC Press, _cc2012. |
||
| 300 |
_axix, 394 p. : _bill. ; _c25 cm. + _e1 DVD (4 3/4 in.) |
||
| 504 | _aIncludes bibliographical references p. 365-379) and index. | ||
| 505 | 0 | _aIntroduction to cultural competence : do I really need to be culturally competent? -- Why cultural competence is important -- How globalization and immigration are changing the world -- Defining cultural competence for public managers -- Cultural competencies -- Cultural competence for executives, managers, supervisors, and employees -- Experiences from successful multicultural and diversity programs -- Cultural competencies for executives -- Cultural competencies for middle managers and supervisors -- Cultural competencies for employees -- Building the culturally competent organization -- Establishing the organizational cultural competence framework -- Human resource management and cultural competence -- Using cultural competence to develop international collaborations -- Cases in cultural competence -- Cultural competence in health care -- Cultural competence in higher education -- Resolving diffi cult employee issues -- The human resource office : the last resort -- Where do we go from here? -- What the future holds : more change. | |
| 650 | 0 | _aDiversity in the workplace. | |
| 650 | 0 | _aPersonnel management. | |
| 650 | 0 | _aPublic administration. | |
| 700 | 1 | _aJohnson, Richard Greggory. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK _e2012 _h658.3008 |
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