Your search returned 3 results.

Emotional labor : putting the service in public service / Mary E. Guy, Meredith A. Newman, Sharon H. Mastracci.

by Guy, Mary E. (Mary Ellen) [author] | Newman, Meredith A, 1949- | Mastracci, Sharon H, 1968-.

Language: English Publisher: Armonk, N.Y. : M.E. Sharpe, c2008Online access: Table of contents only Availability: Items available for loan: GRADUATE LIBRARY [Call number: 331.12042 G89 2008] (1).

The moderating effect of female managers on job stress and emotional labor for public employees in gendered organizations: evidence from Korea

by Yun, Jung Ah (Claire) [author] | Lee, Yunsoo [author] | Mastracci, Sharon [author].

Source: Public Personnel Management Copyright date: 2019Availability: Items available for reference: COLLEGE LIBRARY (1).

Is emotional labor easier in collectivist or individualist cultures? an east-west comparison

by Mastracci, Sharon [author] | Adams, Ian [author].

Source: Public Personnel Management Copyright date: 2019Availability: Items available for reference: COLLEGE LIBRARY (1).