Essentials of operations management / Scott T. Young.

By: Young, Scott T [author]
Language: English Publisher: Thousand Oaks : Sage Publications, c2009Description: xx, 374 pages , [57] : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 9781412925709 (pbk.)Subject(s): Production management | ManagementDDC classification: 658.5 LOC classification: TS155 | .Y68 2009Online resources: Table of contents only
Contents:
Chapter 1 Introduction to Operations Management and Productivity 1 PART I MANAGEMENT AND STRATEGY 11 Chapter 2 Productivity and Process Analysis 13 Chapter 3 Operations Strategy 39 Chapter 4 Managing the Operations Workforce 67 Chapter 5 The Balanced Scorecard Approach to Operations 93 Chapter 6 Total Quality Management 111 Chapter 7 Sustainable Operations 145 PART II PLANNING 159 Chapter 8 Forecasting and Aggregate Planning 161 Chapter 9 Scheduling for Operations 187 Chapter 10 Facility Location 221 Chapter 11 Facility Layout and Waiting Lines 243 PART III INVENTORY, LOGISTICS, AND SUPPLY CHAIN MANAGEMENT 271 Chapter 12 Supply Chain Management 273 Chapter 13 Inventory Management and Purchasing 293 Chapter 14 Resource Planning 319 Chapter 15 Project Management 343 Appendix A-1
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		658.5 Y87 2010 (Browse shelf) Available CITU-CL-40501
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Includes bibliographical references and index.

Chapter 1 Introduction to Operations Management
and Productivity 1
PART I MANAGEMENT AND STRATEGY 11
Chapter 2 Productivity and Process Analysis 13
Chapter 3 Operations Strategy 39
Chapter 4 Managing the Operations Workforce 67
Chapter 5 The Balanced Scorecard Approach to Operations 93
Chapter 6 Total Quality Management 111
Chapter 7 Sustainable Operations 145
PART II PLANNING 159
Chapter 8 Forecasting and Aggregate Planning 161
Chapter 9 Scheduling for Operations 187
Chapter 10 Facility Location 221
Chapter 11 Facility Layout and Waiting Lines 243
PART III INVENTORY, LOGISTICS,
AND SUPPLY CHAIN MANAGEMENT 271
Chapter 12 Supply Chain Management 273
Chapter 13 Inventory Management and Purchasing 293
Chapter 14 Resource Planning 319
Chapter 15 Project Management 343
Appendix A-1

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