The office : procedures and technology / Mary Ellen Oliverio, Bonnie R. White, William R. Pasewark, Karin M. Stulz.

By: Oliverio, Mary Ellen, 1926- [author.]
Contributor(s): White, Bonnie Roe [author.] | Pasewark, William Robert [author.] | Stulz, Karin M [author.]
Language: English Publisher: Boston, MA : Cengage, [2019]Edition: Seventh editionDescription: xxii, 522 pages : illustrations (chiefly color) ; 29 cmContent type: text | still image Media type: unmediated Carrier type: volumeISBN: 1337281360; 9781337281362Subject(s): Office practice -- Automation | Office procedures | Office management | Career development | Career development | Office management | Office practice -- Automation | Office proceduresDDC classification: 651 LOC classification: HF5547.5 | .O55 2019
Contents:
Part 1: The office in a changing business world -- The office environment -- Office competencies -- Information management and efficiency -- Part 2: Communicating effectively -- Written communication -- Oral communication -- Telephone communication -- Part 3: Processing and understanding financial information -- Banking and payroll -- Financial reports and procedures -- Part 4: Managing your work life -- Time and workstation management -- Meetings and travel -- Records management -- Processsing mail -- Part 5: Managing your career -- Planning and advancing your career -- Ongoing professional development
Summary: THE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.
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SUBJECT REFERENCE 		651.3 Ol47 2019 (Browse shelf) Available CITU-CL-48931
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Includes index.

Includes bibliographical references and index.

Part 1: The office in a changing business world -- The office environment -- Office competencies -- Information management and efficiency -- Part 2: Communicating effectively -- Written communication -- Oral communication -- Telephone communication -- Part 3: Processing and understanding financial information -- Banking and payroll -- Financial reports and procedures -- Part 4: Managing your work life -- Time and workstation management -- Meetings and travel -- Records management -- Processsing mail -- Part 5: Managing your career -- Planning and advancing your career -- Ongoing professional development

THE OFFICE: PROCEDURES AND TECHNOLOGY, Seventh Edition, is a comprehensive text designed for the high school office technology curriculum, including courses on office procedures, administrative procedures, business and computer technology, and more. The text helps high school students prepare for entry-level positions in an office setting, focusing on the technical skills they need to succeed, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. The authors also reinforce valuable soft skills such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.

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