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Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell. by Stewart, Thomas A, 1948- [author] | O'Connell, Patricia (Business writer) [author]. Edition: First edition.Language: English Publisher: New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016]Copyright date: c2016Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 658.812 St498 2016]
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Post-capitalist society / Peter F. Drucker. by Drucker, Peter F. (Peter Ferdinand), 1909-2005. Edition: 1st ed.Publisher: New York, NY : HarperBusiness, c1993Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 330.9049 D84 1993 ]
(4).
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The effective executive / Peter F. Drucker. by Drucker, Peter F. (Peter Ferdinand), 1909-2005 [author]. Publisher: New York : HarperBusiness, 2006Availability: Items available for loan: COLLEGE LIBRARY
[Call number: 658.4 D84 2006]
(1).
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