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Total quality management and operational excellence : text with cases / John S. Oakland.

by Oakland, John S.

Edition: Fourth Edition.Language: English Publisher: New York : Routledge, 2014Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.4013 Oa46 2014] (1).

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Prentice hall just-in-time program in decision science : managerial problem solving and decision making / compiled by : Praf Joglekar.

Publisher: [Upper Saddle River, N.J.] : Pearson Custom Pblishing , 2003Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.403 P918 2003] (1).

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