Your search returned 3 results.

The call centre training handbook : a complete guide to learning & development in contact centres / John P. Wilson.

by Wilson, John P. (John Peter), 1955 August 11-.

Publisher: London ; Philadelphia : Kogan Page, 2009Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.31245 W694 2008] (1).

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Excellent customer relations and service / Tomas Quintin D. Andres.

by Andres, Tomas Quintin D [author].

Publisher: Quezon City : Giraffe Books , c1998Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8 An25 1998] (1).

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Call centers for dummies / by Real Bergevin.

by Bergevin, Real [author].

Language: English Publisher: Ontario : J. Wiley & Sons Canada, c2005Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.8/12 B453 2005] (1).

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