Your search returned 3 results.

The call centre training handbook : a complete guide to learning & development in contact centres / John P. Wilson.

by Wilson, John P. (John Peter), 1955 August 11-.

Publisher: London ; Philadelphia : Kogan Page, 2009Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: COLLEGE LIBRARY [Call number: 658.31245 W694 2008] (1).

Place hold
English proficiency for the call center agent : level 1 / Villy Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura.

by Buenaventura, Villy Ath [author] | De Leon , Ianthe C [author] | Buenaventura , Luis C [author].

Publisher: Quezon City : Great Books Publishing , c2006Availability: Items available for loan: COLLEGE LIBRARY [Call number: 421.5 B862 2006] (1).

Place hold
English proficiency for the call center agent : level 1 / Villy Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura.

by Buenaventura, Villy Ath [author.] | De Leon , Ianthe C [author.] | Buenaventura , Luis C [author.].

Publisher: Quezon City : Great Books Publishing , c2006Availability: Items available for reference: COLLEGE LIBRARY [Call number: 421.5 B862 2006] (1).