Hodgetts , Richard M. <br/><br/>
Measures of quality & high performance :  simple tools and lessons learned from America's most successful corporations / 
Richard M. Hodgetts. 
 - xiii , 224 pages :  24 cm 
<br/><br/><label>ISBN: </label>9780814403778 0814403778 
<br/><br/><label>Dewey Class. No.: </label>658.562