Negi, Manmohan <br/><br/>
Quality service management in tourism and hospitality / 
Manmohan Negi 
 - vii, 299 pages :  illustrations;   24 cm 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789392333330 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism --Management<br/>Hospitality industry--Management<br/>Customer services--Quality control
<br/><br/><label>Dewey Class. No.: </label>338.4791/068