Leading with cultural intelligence : the real secret to success /
David Livermore ; foreward by Soon Ang and Linn Van Dyne.
- Second edition.
- xv, 256 pages : illustrations, charts ; 23 cm.
Includes bibliographical references and index.
Contents Foreword Preface Part I: Cultural Intelligence for Global Leaders 1. Culture Matters: Why You Need Cultural Intelligence 2. What Is Cultural Intelligence? Part II: Developing Cultural Intelligence 3. CQ Drive: Discover the Potential 4. CQ Knowledge (Part 1): Know What Differences Matter 5. CQ Knowledge (Part 2): Understand Ten Cultural Value Dimensions 6. CQ Strategy: Don’t Trust Your Gut 7. CQ Action: Be Yourself, Sort Of Part III: Leveraging Cultural Intelligence 8. The ROI for Culturally Intelligent Leaders 9. Developing a Culturally Intelligent Team Epilogue: Can You Really Be a Global Leader? Acknowledgments Appendix 1: Ten Cultural Clusters Appendix 2: Resources from the Cultural Intelligence Center Notes Index About the Author
Succeeding in today's global market requires a new set of skills than it did when the pioneers of the twentieth century were making their mark but don't let that intimidate you from expanding your business beyond our borders. In order to negotiate with vendors from other countries, it is not necessary in immerse yourself in the culture for an extended period of time or take a month-long trip to learn what people are like. As cross-cultural interactions become increasingly virtual, cultural intelligence -- or CQ -- becomes the key to taking your business global, and doing so effectingly.--Back cover.