Customer care, service & hospitality ethics  

 - xiv, 395 pages :   color illustrations ;   26 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781984679147 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.<br/>Hospitality industry--Customer services.
<br/><br/><label>Dewey Class. No.: </label>647.94068