Outsourcing : design, process and performance /
Michael J. Mol.
- xiii, 218 pages : illustrations ; 23 cm.
Includes bibliographical references (p. 193-209) and index.
List of figures -- List of tables -- List of boxes -- Acknowledgments -- Outsourcing -- What we know about outsourcing -- A new perspective -- The outsourcing process -- Shifting the curve -- Shifts of the curve -- Managing outsourcing -- Outsourcing research agenda -- Future trends and conclusions -- Appendix -- References -- Index.