TY - BOOK TI - Culture, philosophies and reforms in public administration for the globalising world SN - 9781928396697 U1 - 350 PY - 2018/// CY - Durbanville PB - AOSIS KW - Political science & theory KW - bicssc KW - Public administration KW - CSOs KW - NAFDAC KW - Public Administration KW - Town twinning KW - Transparency International KW - Water resource management KW - Whistle-blower KW - Electronic books N1 - ContentsAbbreviations, Charts, Figures and Tables appearing in the Text and NotesxiiiList of AbbreviationsxiiiList of ChartsxivList of FiguresxivList of TablesxvNotes on ContributorsxviChapter 1: Mainstreaming the Whistle-blower Policy in the Fight Against Corruption in Nigeria1C. Okafor & O.C. OkaforIntroduction1Conceptual Clarifications3Corruption4Whistle-blowing5Theoretical Analysis6Policy Context7Whistle-blower Policy 20167Reporting Information7Reward for Reporting Fraud8Whistle-blowers Protection 8Whistle-blower Framework9Methodology and Discussion of Findings9Summary of Findings11Whistle-blower Awareness11Whistle-blower Legislation12The Role of Institutions13Whistle-blower Leadership14Conclusion15 ContentsviiiChapter 2: Town Twinning in Local Government: Applying Work Procedures for Municipal Collaborations17N.S. Matsiliza, O.I. Nzewi & Z.M. ZwaneIntroduction18Research Methodology and Procedures20Theoretical Approach: Regionalism and Collaborative Governance21Municipal Internationalisation and Town Twinning23Building Municipal Capacity Through Town Twinning Strategies27Programme-Based Twinning 27Human Resources Capacity Building28Institutional Capacity Building30The Role of Work Procedures in Municipal Collaborative Efforts Through Town Twinning32The Role of Work Procedures35Reasons for Work Procedures35Implications for Service Delivery36Conclusion37Acknowledgements39Chapter 3: Leadership and Management of the National Agency for Food and Drug Administration and Control in Nigeria41C. Oguonu & E. EzeibeIntroduction42Leadership43Character of Postcolonial Nigeria43Functions and Organisational Performance44Measures for Effective Management of NAFDAC45Consumer Education46Public Enlightenment46Measures Taken by NAFDAC to Control Fake Drugs46Stopping the Importation of Fake Drugs to Nigeria47Improving Surveillance at All Ports of Entry47 ContentsixImpounding Fake Products Already in Circulation48Registration of Products48Information Sharing and Dissemination on Fake or Counterfeit Products48NAFDAC and Regulation of the Pharmaceutical Industry49Conclusion51Chapter 4: Theoretical and Empirical Relevance of New Public Service Reforms in the Context of Malawi’s Public Sector53H. Kayuni, L. Chihana & Y. MsiskaIntroduction54Background to Public Sector Reforms in Malawi55Previous Reform Attempts55Current Post-2014 Reforms57Traditional Public Administration Versus New Public Service: A Brief Exploration58Comparison Between Traditional Public Administration, New Public Management and New Public Service61Theoretical and Empirical Challenges of New Public Service in Malawi’s Public Sector Reform Exercise65Collective Structures (Shared Leadership) Versus Political Interference65Extending the Scope of Public Administration: The Quest for Shared Values66New Public Service’s Failure to Enhance Innovation and Thought Leadership in the Reform Agenda68Conclusion70Chapter 5: The Role of Civil Society in Kenya’s Governance and Public Administration73J.W. Munene & D.R. ThakhathiIntroduction73Concepts of Civil Society and Governance75Civil Society75Governance76 ContentsxLessons from Civil Society Organisations’ Experiences in Other Parts of the World76Indian Experience76Madhya Pradesh District Planning Committees78Kerala District’s Village Council78Rajasthan District’s Peasants and Labourers Struggle Association78Delhi’s Resident Welfare Associations79Parliamentary Research Service Legislative Research80Four NGOs in Bangalore80The Karnataka Case80The Case of Orissa State81Hyderabad: Lok Satta81Mumbai: Cehat82Pune: Prayas82Kerala: Thenal82Sanket Development Group83Wada Na Todo Campaign83Australian Experience83All Stakeholders Have to be Able to Access Information88Effective Engagement has Only Been Engaging in Consultation89Public Participation89Kenyan Experience91Conclusion96Chapter 6: A Conceptual Framework for Information Systems Capability Improvements in Municipal Water Resource Management97A. Naki, D. Boucher & O.I. NzewiIntroduction98Background99Theoretical Foundation101Research Method102 ContentsxiLiterature Review103Water Resource Management 103Strategies103Challenges 104Information System Capabilities107Towards a Conceptual Framework110Identify Challenges111Determine Information Systems Capabilities113Select a Strategy114Evaluate and Monitor Service Delivery114Implications of the Research115Conclusion115Acknowledgements115Chapter 7: An Assessment of the Need for a Mentoring Model for Public Service Training Facilitators: The Case of a Training Agency at an Eastern Cape University, South Africa117A.K. Masha & E.O.C. IjeomaIntroduction118Relevance of the Study121Research Purpose and Aim122Research Question123Research Problem123Mentoring 124Training 125Research Methodology and Procedures 126Data Analysis 129Ethical Considerations130Findings130Relating to the Purpose of Mentoring131Implications132Relating to Knowledge of Presenting Training Programmes on Leadership Development133Implications134 ContentsxiiRelating to Requisite Competencies and Professionalism of Training Facilitators135Implications135Overall Implications 137Conclusion137Acknowledgements138References139Index157 N2 - The aim of this scholarly collected work is to contribute to the scientific discourse on public administration in a globalised environment. The book reflects on governance challenges in South Africa and in Africa, with its point of departure being the 'master narratives' (the so-called grand debates) such as New Public Management and, specifically, the role of technology. It also reflects on the so-called middle range discourses concerning organisational-level issues in government (e.g. leadership and work procedures) and explores new solutions to old governance challenges like corruption and service delivery. The uniqueness of this collected work lies in its ability to reflect on existing philosophies and practices in an innovative way. Through its multidisciplinary lens, the book opens up a new vision for the future of public administration in the South African context and on the African continent, not neglecting the current local, regional and global environment. Until recently, globalisation was considered an entrenched world order, but international political events during the course of the past few years have resulted in one of the biggest challenges to its endurance in recent history. This includes developments such as the successful referendum in Britain to exit the European Union, highlighting the growth of a severe nationalist and protectionist agenda that may be a signal of the unravelling of the current globalism world order. These developments inspire deeper interrogation of the challenges to effective public administration globally and the ripple effects in South Africa and Africa as a whole. Pointedly, it is evident that ensuring the voice of citizens in policy decision-making remains a critical governance challenge. On the policy front, there are perennial challenges of land reform, service delivery and poverty, while on the governance front, corruption has metastasised with a growing culture of impunity and lack of accountability in leadership. In the midst of growing corruption, and more than 20 years into democracy, South Africa's income inequality remains one of the highest in the world. This setting constitutes the context of the research outcome published in this scholarly work UR - https://library.oapen.org/bitstream/handle/20.500.12657/25311/978-1-928396-69-7%20Culture.pdf?sequence=1 ER -