Operations management /
Gérard Cachon, The Wharton School, University of Pennsylania, Christian Terwiesch, The Wharton School, University of Pennsylvania.
- xviii, 745 pages : illustrations (chiefly color) ; 28 cm
- McGraw-Hill Education operations and decision sciences .
Includes index.
Table of Contents
1 Introduction to Operations Management 1
2 Introduction to Processes 25
3 Process Analysis 40
4 Process Improvement 67
5 Process Analysis with Multiple Flow Units 103
6 Learning Curves 139
7 Process Interruptions 174
8 Lean Operations and the Toyota Production System 210
9 Quality and Statistical Process Control 250
10 Introduction to Inventory Management 292
11 Supply Chain Management 316
12 Inventory Management with Steady Demand 362
13 Inventory Management with Perishable Demand 389
14 Inventory Management with Frequent Orders 446
15 Forecasting 487
16 Service Systems with Patient Customers 528
17 Service Systems with Impatient Customers 571
18 Scheduling to Prioritize Demand 607
19 Project Management 644
20 New Product Development 681
Cachon 1e is designed for undergraduate students taking an introductory course in operations management.Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students.
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