TY - BOOK AU - Goldman,Steven L. AU - Nagel,Roger N. AU - Preiss,Kenneth TI - Agile competitors and virtual organizations: strategies for enriching the customer SN - 0442019033 AV - HD41 .G65 1995 U1 - 658.8 20 PY - 1995/// CY - New York PB - Van Nostrand Reinhold KW - Competition KW - Organizational change KW - Customer services N1 - Includes bibliographical references (p. 399-402) and index ER -