TY  - BOOK
AU  - Bly,Robert W.
TI  - The encyclopedia of business letters, faxes, and e-mail: : features hundreds of model letters, faxes, and e-mail to give your business writing the attention it deserves 
SN  - 9781601630292
U1  - 651.74 
PY  - 2009///
CY  - Franklin Lakes, NJ.
PB  - Career Press
KW  - Commercial correspondent
KW  - Handbooks, manuals, etc
KW  - Memorandum
KW  - Electronic mail messages
KW  -  Facsimile transmission
ER  -