TY  - BOOK
AU  - Andres,Tomas Quintin D.
TI  - Excellent customer relations and service
SN  - 9718967796
U1  - 658.8 
PY  - 1998///
CY  - Quezon City
PB  - Giraffe Books
KW  - Customer relations
KW  - Call centers
KW  - Management
KW  - Interpersonal relations
N1  - 600-699
ER  -