Communication skills 

 - 297 pages :    illustrations;    24 cm + 1 DVD (4 3/4 inches) 
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<br/><br/><label>ISBN: </label>9789351155478 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Business communication.<br/>Communication in organizations. <br/>Telephone etiquette.  <br/>Listening. 
<br/><br/><label>Dewey Class. No.: </label>651.7