TY  - BOOK
AU  - Young,Scott T.
TI  - Essentials of operations management
SN  - 9781412925709 (pbk.)
AV  - TS155 .Y68 2009
U1  - 658.5 22
PY  - 2009///
CY  - Thousand Oaks
PB  - Sage Publications
KW  - Production management
KW  - Management
N1  - Includes bibliographical references and index; Chapter 1 Introduction to Operations Management
and Productivity                                   1
PART I MANAGEMENT AND STRATEGY                       11
Chapter 2 Productivity and Process Analysis          13
Chapter 3 Operations Strategy                        39
Chapter 4 Managing the Operations Workforce          67
Chapter 5 The Balanced Scorecard Approach to Operations  93
Chapter 6 Total Quality Management                  111
Chapter 7 Sustainable Operations                     145
PART II PLANNING                                    159
Chapter 8 Forecasting and Aggregate Planning         161
Chapter 9 Scheduling for Operations                  187
Chapter 10 Facility Location                        221
Chapter 11 Facility Layout and Waiting Lines        243
PART III INVENTORY, LOGISTICS,
AND SUPPLY CHAIN MANAGEMENT                         271
Chapter 12 Supply Chain Management                  273
Chapter 13 Inventory Management and Purchasing      293
Chapter 14 Resource Planning                          319
Chapter 15 Project Management                         343
Appendix                                              A-1

UR  - http://www.loc.gov/catdir/toc/fy0904/2008031847.html
ER  -