Young, Scott T. <br/><br/>
Essentials of operations management / 
Scott T. Young. 
 - xx, 374 pages , [57] :  illustrations ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Chapter 1 Introduction to Operations Management<br/>and Productivity                                   1<br/>PART I MANAGEMENT AND STRATEGY                       11<br/>Chapter 2 Productivity and Process Analysis          13<br/>Chapter 3 Operations Strategy                        39<br/>Chapter 4 Managing the Operations Workforce          67<br/>Chapter 5 The Balanced Scorecard Approach to Operations  93<br/>Chapter 6 Total Quality Management                  111<br/>Chapter 7 Sustainable Operations                     145<br/>PART II PLANNING                                    159<br/>Chapter 8 Forecasting and Aggregate Planning         161<br/>Chapter 9 Scheduling for Operations                  187<br/>Chapter 10 Facility Location                        221<br/>Chapter 11 Facility Layout and Waiting Lines        243<br/>PART III INVENTORY, LOGISTICS,<br/>AND SUPPLY CHAIN MANAGEMENT                         271<br/>Chapter 12 Supply Chain Management                  273<br/>Chapter 13 Inventory Management and Purchasing      293<br/>Chapter 14 Resource Planning                          319<br/>Chapter 15 Project Management                         343<br/>Appendix                                              A-1<br/> 
<br/><br/><label>ISBN: </label>9781412925709 (pbk.) 
<br/><br/><label>LCCN: </label>2008031847 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Management.
<br/><br/><label>LC Class. No.: </label>TS155  / .Y68 2009 
<br/><br/><label>Dewey Class. No.: </label>658.5