TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 0071230408
U1  - 658.45 
PY  - 2003///
CY  - Boston
PB  - McGraw-Hill Irwin, 
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -