TY - BOOK AU - Ligaya,Emmanuel F. AU - Jerusalem, Violeta L. AU - Palencia, Jonas M. AU - Palencia, Marjueve M. TI - Principles of marketing SN - 9786219560962 U1 - 658.8 PY - 2017/// CY - Manila PB - Fastbooks Educational Supply, Inc. KW - Marketing N1 - Foreword Syllabus Table of Contents Introduction Chapter 1: Marketing Principles and Strategies Chapter 2: Customer Relationship: Customer Service Chapter 3: Market Opportunity Analysis and Consumer Analysis Chapter 4: Developing the Marketing Mix Chapter 5: Managing the Marketing Effort (The Marketing Process) Chapter 6: Workshop and Presentation of Marketing Plan Glossary of Terms References Author's Profiles; 600-699; 658 ER -