TY  - BOOK
AU  - Weiler,B.
AU  - Black,Rosemary
TI  - Tour guiding research: insights, issues and implications 
T2  - Aspects of tourism
SN  - 9781845414672 (pbk. : alk. paper)
AV  - G154.7 .W45 2015
U1  - 910 23
PY  - 2015///]
CY  - Bristol
PB  - Channel View Publications
KW  - Tours guides (Persons)
KW  - Research
KW  - Tourism
N1  - Includes bibliographical references and index; The historical and political context and scope of tour guiding research -- The multiple and complex roles of the tour guide -- Tour guides as interpreters, storytellers and intercultural communicators -- The contributions of tour guiding to sustainability -- Visitor expectations of and satisfaction with tour guides and guiding services -- Improving tour guide performance through training and education -- Conceptualising and fostering quality in tour guiding -- Implications and future directions for tour guiding research and practice
ER  -