TY  - BOOK
AU  - Murphy,Mark A.
TI  - Truth at work: the science of delivering tough messages 
SN  - 9781260011852 (alk. paper)
AV  - HD30.3 .M875 2017
U1  - 658.4/5 23
PY  - 2017///]
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Truthfulness and falsehood
N1  - Includes index; Understand the truth killers (or why we resist the truth) -- Focus on the facts -- Take their perspective -- Set your goals -- Start a conversation, not a confrontation -- Create a word picture -- Listen with structure -- Share the facts
ER  -