Hamilton, Cheryl, <br/><br/>
Communicating for results :  a guide for business and the professions / 
Cheryl Hamilton, Tony L. Kroll. 
 - Eleventh edition. 
 - xix, 505 pages :  illustrations (chiefly color) ;  25 cm 
<br/><br/> Previous edition: 2014. 
<br/><br/>Includes bibliographical references (pages 451-479) and indexes. 
<br/><br/> Communication and ethics at work: what should you know? --  Organizations in the workplace: which ones fit you best? --  Handling conflict, cultural diversity, and relationships --  Effective listening --  Nonverbal communicaiton --  Anxiety, technology, and other communication obstacles --  Basic information for all types of interviews --  The employment interview --  Small-group communication and problem solving --  Participation and leadership in teams --  Informative presentations: plan, research, organize, and deliver --  Verbal and visual supporting materials --  Persuasive presentations: individual or team --  Written communication.  Understanding communication in the workplace.  Personalizing communication in the workplace.  Maximizing communication in the workplace.  Polishing oral and written communication in the workplace. 
<br/><br/><label>ISBN: </label>9781305280267 1305280261 
<br/><br/><label>LCCN: </label>2016947574 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Communication in management.
<br/><br/><label>LC Class. No.: </label>HD30.3  / .H35 2018 
<br/><br/><label>Dewey Class. No.: </label>658.4