A nation on the line : call centers as postcolonial predicaments in the Philippines / Jan M. Padios.

By: Padios, Jan M, 1979- [author.]
Language: English Publisher: Durham : Duke University Press, 2018Copyright date: ©2018Description: 1 online resource (xiv, 232 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9781478091004; 9780822371984; 0822371987; 9780822370475; 0822370476Subject(s): Call centers -- Philippines | Call centersGenre/Form: Electronic books.LOC classification: HE8789.P6 | P33 2018Online resources: Full text is available at the Directory of Open Access Books. Click here to view. Action note: digitized 2011 committed to preserveSummary: "In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Padios examines this massive industry in the context of globalization, race, gender, transnationalism, and postcolonialism, outlining how it has become a significant site of efforts to redefine Filipino identity and culture, the Philippine nation-state, and the value of Filipino labor. She also chronicles the many contradictory effects of call center work on Filipino identity, family, consumer culture, and sexual politics. As Padios demonstrates, the critical question of call centers does not merely expose the logic of transnational capitalism and the legacies of colonialism; it also problematizes the process of nation-building and peoplehood in the early twenty-first century."-- Provided by publisher
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Includes bibliographical references and index.

"In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Padios examines this massive industry in the context of globalization, race, gender, transnationalism, and postcolonialism, outlining how it has become a significant site of efforts to redefine Filipino identity and culture, the Philippine nation-state, and the value of Filipino labor. She also chronicles the many contradictory effects of call center work on Filipino identity, family, consumer culture, and sexual politics. As Padios demonstrates, the critical question of call centers does not merely expose the logic of transnational capitalism and the legacies of colonialism; it also problematizes the process of nation-building and peoplehood in the early twenty-first century."-- Provided by publisher

Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2011. MiAaHDL

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In English.

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